Protecting Vacation Rentals from Fraud with Verifiable Photo Evidence
The Problem: False Damage Claims & Disputes
In the world of vacation rentals, trust is everything. But when a guest checks out and a host later claims there was damage — things can get complicated fast.
Imagine this:
You arrive at your Airbnb or holiday rental, take good care of the property, and check out on time. A few days later, you receive a message: the host is claiming you broke a lamp, stained the couch, or damaged the floor — and they're submitting a claim with photo evidence.
But how do you know those photos weren’t taken before your stay? Or after another guest checked in?
Hosts face the same issue in reverse. A guest may dispute a legitimate charge, claiming the property was already in poor condition — and without solid proof, the host’s reputation and revenue are at risk.
The Solution: Verifiable, Tamper-Proof Photo Documentation withWitnessed
Witnessed brings peace of mind to both hosts and guests by enabling certified, timestamped photo evidence of a property’s condition — before and after every stay.
With Witnessed, you can:
Document every room and key item at check-in and check-out with verified, time-stamped photos.
Prove exactly when and where photos were taken — with cryptographically verified metadata.
Prevent disputes by sharing a mutual record of the property’s condition.
Protect yourself from false claims — whether you’re hosting or staying.
Every photo taken in Witnessed is securely time- and location-stamped, digitally signed, and protected against tampering or backdating.
Trust is Good.
Proof is Better.
Whether you manage one rental or a hundred, verifiable photo documentation gives both hosts and guests a shared, transparent foundation — helping reduce chargebacks, damage disputes, and negative reviews.
How to Use Witnessed
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Use the mobile app to snap verified photos before and after every stay.
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Integrate via API/SDK with your property management or guest messaging platform.
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Share a secure link with your guests or team for full visibility and accountability.
Use Cases for
Vacation Rentals
Hosts / Property Managers
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Document the condition of your rental before each guest arrives and after they leave.
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Share verifiable photo sets with cleaning staff or co-hosts.
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Provide guests with check-in evidence to build trust and transparency.
Guests
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Take your own certified photos upon arrival and departure.
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Protect yourself from being wrongly blamed — or charged — for pre-existing damage.
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Keep a verifiable record of the property’s state in case of dispute.
